Terms & Conditions

1. General

These Terms & Conditions govern the use of the RaEat Foods website and services.

By accessing this website or placing an order, you confirm that you:

• Agree to comply with these Terms & Conditions
• Are legally capable of entering into binding contracts
• Will use the website only for lawful purposes

RaEat Foods reserves the right to update or modify these terms at any time without prior notice.

2. Products

RaEat Foods offers freeze-dried ready-to-eat food products designed for convenience and long shelf life.

Product images shown on the website are for representation purposes only. Actual packaging or appearance may vary slightly.

Customers are advised to read product descriptions and preparation instructions carefully before use.

3. Pricing

All product prices listed on the website are in Indian Rupees (INR).

RaEat Foods reserves the right to:

• Change product prices at any time
• Modify promotional offers without prior notice

Prices displayed at checkout are final and inclusive of applicable taxes unless stated otherwise.

4. Payments

RaEat Foods currently accepts online payments only.

Accepted payment methods may include:

• UPI
• Debit Cards
• Credit Cards
• Net Banking
• Digital Wallets

Cash on Delivery (COD) is not available.

Orders will be processed only after successful payment confirmation.

5. Order Acceptance

After placing an order, customers will receive an order confirmation message via email, SMS, or WhatsApp.

However, RaEat Foods reserves the right to cancel or refuse any order due to reasons including but not limited to:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraudulent activity
• Delivery service limitations

In such cases, any payment received will be refunded to the original payment method.

6. Shipping & Delivery

Orders are processed and delivered according to our Shipping & Delivery Policy.

Delivery timelines may vary depending on the location, courier services, and external factors beyond our control.

RaEat Foods will not be responsible for delays caused by courier partners, natural events, or incorrect address details provided by customers.

7. Return & Refund Policy

RaEat Foods follows a no-return policy once the product has been delivered, in accordance with food safety and hygiene standards.

If a product is received damaged, tampered, or incorrect, customers must report the issue within 24 hours of delivery with supporting photo or video evidence.

Further details are outlined in our Return & Refund Policy.

8. Customer Responsibility

Customers are responsible for:

• Providing accurate shipping information
• Ensuring availability at the delivery address
• Using the product according to preparation instructions

RaEat Foods shall not be liable for issues arising from improper storage, incorrect preparation, or misuse of the product.

9. Limitation of Liability

RaEat Foods shall not be held liable for:

• Indirect or consequential damages arising from product use
• Delivery delays caused by third-party courier services
• Loss resulting from incorrect address or contact information provided by customers

Our maximum liability shall not exceed the purchase value of the product ordered.

10. Intellectual Property

All content on the RaEat Foods website including:

• Text
• Images
• Branding
• Logos
• Product descriptions

are the intellectual property of RaEat Foods and may not be copied, reproduced, or distributed without written permission.

11. Privacy

Customer information collected during orders will be handled according to our Privacy Policy and will not be shared with third parties except as required to process orders and deliveries.

12. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of courts located in Kolhapur, Maharashtra.

13. Contact Information